1Where are you based?
Currently we are based in Amsterdam, the Netherlands. However, we offer worldwide service. As our webshop is internationally accessible.
2How does the shipping work?
Fitwear Fashion partners up with global merchants in order to provide you the best prices and the most interesting products. This means that your order can be shipped from global areas mainly from South-east Asia. Unfortunately our global suppliers don't provide specific tracking numbers but we do offer a 100% satisfaction guarantee. Because we ship directly from our partners, your item may take 3-5 weeks to arrive. This really depends on the product and timing. Please don't be stressed out if your product isn't there as fast as you expected. It's on the way! We offer FREE shipping to the whole world. We can ship anywhere where you want to be.
3What if I need to return something?
Don't worry about that! Just send us a message and we will help you through the whole process. In most cases we accept you to send the product back and refund your money.
4Are the products the correct sizes?
Fitwear Fashion has partnered up with a lot of different partners around the globe. We only picked the best price-quality options available. However, since we work with a lot of partners the sizes may differ from product to product. To ensure we deliver the right size for your body, we have included a special measurement table for each product. Please pick the size suitable for you.
5Do your products shrink?
This depends on the fabric. Please refer to the product page for the the product fabrics. Some products have been preshrunk, and some require dry-cleaning only. For garments made of 100% cotton, we advise a cold wash in a gentle cycle with mild detergent and hanging to dry. Note that all cotton shrinks when wet, but once that garment dries out, just start wearing it and it'll stretch right back out again. Putting any garment in the drier will cause it to shrink, so you should avoid this if you don't want any shrinkage.
6Which payment methods do you accept?
We accept all major credit cards & PayPal. If you want to pay in a different way. Please don't hesitate to contact us.